Handle users in Touchpoint Statistics
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To delete an existing user click on the username in the user list, the same options as when creating a new user is presented with the selected users settings filled in.
Go to the tab Delete user and click on the button Delete user.
Grant access to numbers
If the option View all enabled is not checked the user needs to get the numbers that shall be available in the reports explicitly granted. This is done by first selecting the measurement points (organizations) and then going to the Subscribers tab and selecting which numbers the user should have access to.
A number is granted to a user by selecting it in the left list and clicking on the right arrow to move it to the right list.
Additional
Login as selected user
Administrators can easily log in as a specific user by selecting the user in the user list and then go to the tab Additional and click on the Log in as selected user button.
Resend initialization request
Administrator can resend the initialization request mail to a user by going to the tab Additional and click on the Send initialization request button.
Users with pending initialization requests have a icon on the left in the user list.
A pending initialization request can be invalidated by clicking on the link at the top.
Lock an user
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