Handle users in Touchpoint Statistics
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Grant access to numbers
If the option View option View all enabled enabled is not checked the user needs to get the numbers that shall be available in the reports explicitly granted. This is done by first selecting the measurement points (organizations) and then going to the Subscribers tab and selecting which numbers the user should have access to.
A number is granted to a user by selecting it in the left list and clicking on the right arrow to move it to the right list.
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Administrators can easily log in as a specific user by selecting the user in the user list and then go to the tab Additional and click on the Log the Log in as selected user user button.
Resend initialization request
Administrator can resend the initialization request mail to a user by going to the tab Additional and click on the Send the Send initialization request request button.
Users with pending initialization requests have a icon on the left in the user list.
A pending initialization request can be invalidated by clicking on the link at the top.
Lock an user
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To unlock a locked user account as an administrator select the user and click on the Unlock button Unlock button at the top.
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