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Handle users in

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Statistics

Users in the system with administrative rights can create additional user accounts that can be used to access Touchpoint Statistics.

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If a user has administrative rightsadministrator privileges rights the administration section is visible in the menu. Click on the administration item in the menu and select users to see a list of all users.

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To add a new user click on the Add new user link. You will then be redirected to a page where a new user can be created.

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Language specifies the language of which the user interface and reports shall be presented in. The user can change the language for their account on the My account page. 


To save the new user click on the Save new button at the bottom of the page. (You may need to scroll down to see it)

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To edit an existing user you click on the username in the user list.The same options as when creating a new user is presented with the selected users setting filled in.
Make the desired changes and then click on the Update button at the bottom of the page to save them. (You may need to scroll down to see it)

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Grant access to numbers

If the option View option View all enabled enabled is not checked the user needs to get the numbers that shall be available in the reports explicitly granted. This is done by first selecting the measurement points (organizations) and then going to the Subscribers tab and selecting which numbers the user should have access to.
A number is granted to a user by selecting it in the left list and clicking on the right arrow to move it to the right list.

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Administrators can easily log in as a specific user by selecting the user in the user list and then go to the tab Additional and click on the Log the Log in as selected user user button.

Resend initialization request

Administrator can resend the initialization request mail to a user by going to the tab Additional and click on the Send the Send initialization request request button.

Users with pending initialization requests have a icon on the left in the user list.

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A pending initialization request can be invalidated by clicking on the link at the top.

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Lock an user

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To unlock a locked user account as an administrator select the user and click on the Unlock button Unlock button at the top.

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