Overview
From this guide, you will learn how to set up a fully anonymized customer in Dstny Analytics. The customer can be used in demos and training sessions, since no names or numbers are identifiable as actual persons or companies.
Before you begin
Decide which existing customer is best suited to use as a call data source for the demo customer. Ideally, it should have a few ACD groups with more than average calls.
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Take note of the Customer Id of the customer you choose as a call data source.
Create “The Company” demo customer
Run this command in the platform CLI. Switch out the XX at the end with the Customer Id of the template customer:
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ExecuteModuleCommand -m TelepoBcs -c GenerateDemoCustomer -i XX |
Verify the result
In the customer list, you should now find a customer called The Company:
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