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- A Telepo organization domain. Ex: my-domain.com
- A user that is from the same domain, the user must have access to the queues that the wallboard should present. Ex: Ted.jacksson
The user must also be in a user group that has the ACD Supervisor role granted.
Note that the username will be matched case sensitive. - An end user API ticket from Telepo with the following right granted [ACD/attendant queues] [Queue statistics] [User info] [Contact search]
- All users including the ticker owner must also be in a user group that has the ACD Supervisor role granted.
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