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- A Telepo organization domain. Ex: my-domain.com
- An user that is from the same domain, the user must have access to the queues that the wallboard should present. Ex: ted.jacksson
The user must also be in a user group that has the ACD Supervisor role granted - An end user API ticket from Telepo with the following right granted [ACD/attendant queues] [Queue statistics] [User info] [Contact search]
Info |
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The application requires a modern browser to be able to provide the best possible user experience so it's recommended that you use the latest version of Chrome, Firefox, Safari, Edge or Internet Explorer. Older versions of IE is discouraged due to limited support for modern web technologies. |
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All wallboard configurations are stored in the URL, so as soon as you have a fully configured wallboard just bookmark or copy the full URL to reuse or share the current wallboard configuration. |
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Note that it is only visible in multi queue setups.