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IMPORTANT NOTE: The information below is useful for setting up the LEGACY type of live widgets. |
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Meridix Platform - v. 3.9.15.5288 or later Meridix MiCloud Telepo Wallboard - v. x.x.1020 or later |
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The properties micloud.baseUrl, micloud.domain, micloud.username, micloud.token may be added either in the config file external-widgets.json or under properties for a specific customer/user in the web portal. To add it in the config file see step 3 above. To add it under customer/user see steps below. |
Add the properties on the user or customer
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An end-user API ticket from Telepo need to be set up with the following right granted [ACD/attendant queues] [Queue statistics] [User info] [Contact search] |
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Add the following properties to the properties box (baseUrl is optional if it is configured in the wallboard installation)
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micloud.baseUrl: The URL to the Telepo System that exposes the API. Consult your Telepo service provider if this is unknown. micloud.domain: The organization domain. micloud.username: The username och the Telepo user that has the API ticket configured on them. micloud.token: The API ticket token. |
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below |
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telepo_live.widgets_enabled=True
micloud.baseUrl=https://MyTelepoApiUrl
micloud.domain=MyDomain.com
micloud.username=MyUsername
micloud.token=MyTelepoToken |
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Test the widgets
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Add ability to load configured wallboards into the Dashboard
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