5.2.1 - October 2022

Dstny Analytics release 5.2.1

Bug fixes

[AN-173] Dashboard - Missing public token/widget casued logging to database \(performance problem\)

[AN-164] Trio - Handling time is not calculated correctly

[AN-155] Saved reports - Execution logs do not show all executed reports

[AN-152] Connector - Dynamic column values are set incorrectly

[AN-150] Trio Gen 2 - Call Specification in the Agent report does not work.  Shows no records

[AN-147] Dashboard - After moving shared Dashboards to a new user the public shared token user Id is not updated

[AN-142] Platform - Creating Dashboard is not possible if there are no predefined Dashboards

[AN-137] Views - Bar chart am/pm times are cut off

[AN-136] CISCO - Wrong  call type for the rerouted call  in the specification for Cisco

[AN-132] D4SP Core - translation bug Dutch translations not correct

[AN-124] Start page - Legacy start page still accessible from old bookmarks

[AN-115] D4SP Core - ACD call specification shows the wrong starting time

[AN-111] D4SP Core - Call shown as transferred when it has been answered

[AN-110] D4SP Core - UserId call specification shows outgoing not answered MEX calls as "Ink. ej besvarat – Vidarekopplat  \(Dolt nummer\)"

[AN-109] D4SP Core - The caller is shown as hidden number when in reality it is empty

[AN-108] RESX - NL - Wording and spelling improvements

[AN-106] Platform - Customer Summary Export to CSV

[AN-104] D4SP Core - Unit test generator does not search in archive table and does not work for older data

[AN-100] Dashboard catalogue - Set as default state is not propagated to UI

[AN-91] D4SP Core - State database schema, orgId column length are too small for some ids

[AN-83] Views - Activated expand arrow behaves inconsistently

[AN-63] Reports - Export to Excel, specification time format AM/PM is broken

Feature requests

[AN-160] Trio - Service Id Report - As a user, I should be able to see what agents handled cases from service

[AN-141] D4SP Core - As a user, I should be able to create a widget showing the longest queue time as a single value

[AN-140] Platform - As a system manager I should be able to assign users roles that are of subsystem level

[AN-119] Dashboard - User should be able to add a QR code widget

[AN-117] Platform - API returns a system content info object e.g. the number of users, saved reports etc.

[AN-113] Dashboard - Users should be able to load a public dashboard e.g. their mobile through a QR code