Introduction

This step by step guide is meant to assist system level users when creating and allocating licenses to end customers.

Note that this information is not relevant or accessible for end users i.e. non-service provider users.

Prerequisites

To access the system administration section a system level account is needed. If you do not have one another system level user needs to create an account for you.

Browse to the same URL as the client application but add /admin to the end of the URL. Ex: http://telepowallboard.meridix.se/admin
Use your e-mail and password to login in.

If you don't have any credentials another system level user needs to create an account for you.

Create a new customer - Grant access to create wallboards for a domain

After logging in, click on Customers in the menu and then on the Add button at the top left corner of the grid.
Select a name (any text) and a domain that matches the domain in the Telepo system. The maximum number of queues that the tickets for this customer can load needs to be set.
Note that this is the maximum number of queues that the tickets used to access this domain can have access to. I.e. even if only one queue will be used in a wallboard all available queues utilize a queue license in this view.

It is possible and allowed to create a Telepo ticket that only has access to a subset of a customers queues and therefore keep the required wallboard licenses to a minimum.

It is also possible to limit access to the wallboards for this domain to a list of client IP addresses by adding them to the Allowed IP addresses list. If no IP addresses are added any client IP is allowed.
Save the changes to allow end users to start creating wallboard for that domain.

Edit or delete an existing customer

Select the customer in the list and make the changes followed by clicking on the Save changes button. If you want to delete a customer click on the Delete customer button on the right.

Create a new system level user

Click on Users in the menu and then on the Add button at the top left corner of the grid.
Specify an e-mail address, a name for the user and a password followed by clicking on the Save changes button.

Edit or delete an existing system level user

Select the user in the list and make the changes followed by clicking on the Save changes button. If you want to delete a user click on the Delete user button on the right.

View and open active customer wallboard configurations

Under the customer page, all active wallboard configurations are listed. Each configuration is updated with the latest user changes every time that wallboard instance requests with new data from the server.
So to see how many wallboards a customer currently are using (i.e. active instances at this point in time) click on Edit on a customer in the customers list to open the customer and at the bottom of the page all active wallboards are listed.

Each configuration contains information about the clients IP, a application/client id that uniquely identifies a wallboard instance and some other information about the current wallboard. Users can see their client id by clicking on the configuration icon (cog wheel) and going to the server settings tab (application id).

To view an exact copy of a wallboard click on the Open in new tab button to create a new wallboard based on an existing configuration. This is useful when helping users since it is easy to see exactly how they have configured a wallboard. Note that changes made to the copy is not reflected on the source wallboard configuration.

If you want your changes to be used by the customer, you need to send them the full URL of the wallboard after you have re-configured it.

Note that every browser window/tab with a wallboard is a separate client, so a single user can have any number of active wallboards.

System administration guide