Dstny Analytics (Meridix) platform - Version 5.3.1
New or modified functionality
Client - Themes and branding new UI (AN-242)
The Theme and branding page has been ported to new improved UI
Client - When on another customer context there should be a
cog icon that takes you directly to the customer settings page
(AN-360)
Added a cog icon in the top bar when on another customer to easy get to that
customers settings page.
D4SP Core Live Wallboard - Default queue values for 2-4 queues
should be another then the first queue for all different queues
(AN-361)
For D4SP Core Live wallboard the default selected queues are no longer just the top
queue but next one if selecting a predefined Dashboard with more than one queue.
D4SP Core Live Wallboard - RESX Localization and translation
(AN-318)
D4SP Live Wallboard now supports additional languages [Danish (da), German (de),
Spanish (es), Estonian (et), Finish (fi), French (fr), Italian (it), Japanese (ja), Latvian (lv)
Dutch (nl), Norwegian (no)]
Trio - Add widgets for the reports; ServiceIdStandard; Survey;
UserIdStandard (AN-295)
Many report widgets was added to the Dashboard.
UI - Change flags and text on log in page to be simpler and
better estetics (AN-306)
Improved some styling on login page.
UI - On SMTP page, add banner for unsaved changes (AN-312)
Views - Go back from specifications and visualizations should
lead back to previous views (AN-61)
The go back buttons of visualizations and specifications now lead back to view if you
came there from them.
Zylinc - Live data widgets in Dashboard (AN-253)
Now supports a wide range of Live data widgets comparable to a monitor wallboard.
Dashboard - Performance issue - Cache and widget
content locking issue (AN-336)
Performance improvements for systems with high load of requests
Engine - Specification disk buffer file not removed
and created even when buffer limit is not reached
(AN-439)
Performance improvement. Caused reports being very slow to execute over time.
Zylinc – User by Id Statistics report "Agent idle -
busy" ERROR: Value was either too large or to
small for a Decimal (AN-424)
Fixed a bug in the Zylinc user report when calculating agent idle vs busy time
API updates
Platform - Call Specification does not show who the
call was answered by (AN-412)
The call case does now show the agent answering the call.
Zylinc - shows not correct values for calls that are
in queue when the report is made (AN-404)
Calls that are currently waiting to be answered ar no longer shown as unanswered in
reports.
Telavox - Does not show all data if only
measurement is done for one hour for time
grouping 60 minutes (AN-400)
The bug was specific to reports that covered a time period of exactly one hour. It is
now fixed so the whole hours data is shown when doing a one hour report.
Views - Barchart block creates multiple stacked
item in same serie. (AN-391)
The barcharts in views are now grouped correctly so it is easy to view the total number
of answered/unsanswered calls etc.
Dashboard - Outer header not shown for some
widgets (AN-390)
Outer headers does now work as intended.
UI - Dashboard - There is no margin at the top
when you shrink a value widget (AN-388)
For certain sizes of widgets containing only one value the top of the value was cut off.
This has now been fixed.
Platform - Delete customer reference error for
public shared tokens and cascade error on multi
level groups (AN-372)
Fixed a bug where sometimes the customer could not be deleted.
Locks on API calls (AN-370)
Fixed a bug introduced in 5.2.1 HF where some API calls got locked and was never
released preventing the user from multiple requests.
Dashboard - Pie chart widget do not show labels of
sections that are zero (AN-359)
Piecharts now show labels on categories that have zero as value.
Plattform - Cannot create a copy of a saved report
unless you are an administrator (AN-355)
Fixed a bug where non-admin users could not copy saved reports.
D4SP Core - Outgoing External calls in the user
report cannot be found in the call specification
according (AN-350)
Fixed a bug where some external calls was not identifed as external in specifications.
Service - Scheduled reports are blocked by ongoing
scheduled report execution (console mode) (AN349)
Fixed a bug where saved report executions blocked future scheduling. Caused reports
on some system to be sent out much later than scheduled.
UI - After a public Dashboard is loaded a error is
thrown on legacy login page (AN-342)
Fixed a bug where on legacy setup loading a public Dashboard caused so the user
could not access the login page.
Dashboard - Dashboards owned by deleted users
cannot be claimed (AN-341)
Fixed a bug where Dashboards could not be taken over if they had no owner.
Widget in Dashboard for total handled time shows
incorrect time (AN-323)
Small UI bug where 7:08 was shown as 7:8 when time was more than 24 hours.
D4SP Core - Garbled characters of messages from
Aineo in mail exported (AN-314)
Fixed a bug where the emails in Japanese language did not show correct characters.
Saved reports - Cannot change ownership of saved
reports (AN-311)
Fixed a bug where ownership of a saved report could not be changed in some
situations.
UI - LastPass auto fill problem (could be same for
other password managers) (AN-287)
Fixed so that Lastpass does not fill in some fields on application settings page.
Dashboard - Arrow toggle buttons shown even
when only one Dashboard is available (AN-273)
Changed behvaiour of the arrow toggle buttons to only toggle between a users own
private Dashboards.
2FA - Configure two factor authentication rise to
misunderstandings (AN-261)
Mobile number is no longer selectable if mobile 2FA is not available on the system.
Dashboard - When a public Dashboard is no longer
public the open screens using the public link
should display a page showing it is no longer
active. It now shows 404 insted (AN-256)
Improved the UI for when users open public Dashboard links that no longer exists.