My account settings

On the My account page, users and administrators can edit the account settings such as name, email, two-factor authentication, password management, and more.

Two-factor authentication

Meridix Platform offers three alternatives for two-factor authentication (2FA):

E-mail
Mobile phone number
OTP/Authenticator app

Depending on what system settings (which are set by the system manager) and permissions you have, it may vary which one of these alternatives you are able to choose between.

To require two-factor authentication

If you want to enable 2FA to your login, given you have the permission to choose this, you can activate 2FA under the security settings at my account.

Check the box for require two-factor authenticator. If it is cheched and you wish to remove 2FA - just uncheck the box and save your changes.

E-mail

OTP/Authenticator app

How to add an ITP/authenticator app for your 2FA signing in

To activate an OTP/authenticator app, just follow the steps in the platform:

Download an authenticator app of your choice on your smartphone or tablet. We have linked two alternatives for you for easy and quick download (Microsoft Authenticator and Google Authenticator).
Open the authenticator app and choose to add an account. Scan the QR code or enter the code manually into the authenticator app.
Verify that the generated code in the app works.
Generate OTP configuration

How to remove the authentication app as an alternative for 2FA

If you wish to delete the OTP/authenticator app alternative, choose “configure” in the Configure two-factor authenticator window.

IWhen you have an OTP/authenticator app verified and set, it shows a “Delete” button next to the “Verify” button. Click delete to remove your settings.

My account settings

Two-factor authentication

To require two-factor authentication

E-mail

OTP/Authenticator app

Phone number

Change password

Timezone/language

Permissions