To add a new measurement object you need to define an id and a name as well as an measurement point association.
Each measurement object in the system belongs to a measurement point.
The Measurement object id field is the underlying id for the current measurement object and it can be e.g. an extension number or an attendant id depending on the type of measurement object you are adding.
The Description field is the description or name of the extension and is usually the name of the owner or name of e.g. the ACD group it represents.
The Measurement point field is the measurement point that the subscriber belongs to. It's important that this value is correct or else the report won't find any data for the subscriber.
Then click on the Add button to save the subscriber to the system.
Note that the measurement object is saved with the type of the section you are working with. To add another type go to that section and add it there.
Manage space
Manage content
Integrations