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Advanced reports
Advanced reports
The size of the reports varies, some contains just a small number of columns and others have about fifty columns. Dstny Analytics has by design chosen to include as much data as possible and then let the user select the columns of interest. The main idea is to create the report you want once and save them as subscription reports and let the system automatically distribute them or save them as inactive reports that can be used as templates and executed on demand.
For step by step guides how to create advanced reports and how to save them see the section create advanced reports
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Create an advanced report
Create an advanced report
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Basic reports
Basic reports
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About the reporting system
About the reporting system
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Saved reports
Saved reports
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Saved reports configuration– Step by step
Saved reports configuration– Step by step
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Telepo "ACD/Attendant groups" and "Agents per ACD/Attendant groups" reports
Telepo "ACD/Attendant groups" and "Agents per ACD/Attendant groups" reports
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